Forum Replies Created

Viewing 15 posts - 1 through 15 (of 81 total)
  • Author
    Posts
  • #7908
    Rana Goodman
    Keymaster

    By Forrest Quinn

    THANK THEM FOR THEIR SERVICE, BUT DON’T VOTE FOR BOARD INCUMBENT CANDIDATES WENDY LINOW #4, PAUL PERLSTEIN #5, & BARRY RUBINSON #6.

    Sunday’s Board candidate debate provided insight into why we have record assessment increases. The three incumbent Board candidates seemed listless, confused, and unconcerned. They frequently asked the debate monitor to repeat questions. Even so, they often didn’t answer the question and resorted to off-topic answers. None offered anything new or hope for improvement—just more of the same.

    The lack of monthly financial statements was an issue at Sunday’s candidate debate. During the pandemic, SCA switched from monthly to quarterly financial reports. However, Management has yet to resume monthly financial statements despite the pandemic ending.

    Nevertheless, at the debate, the Board incumbents insisted monthly financial results were prepared and posted to SCA’s website. This is untrue. Go to SCA’s website. Under “Resources,” then under “Financial Information,” and then “Financial Reports.” There are no 2023 monthly financial statements. Furthermore, in 2022, I followed the legal process by submitting document requests for monthly financial statements. Management summarily denied my requests.

    THE INCUMBENT’S PROMISE BETTER COMMUNICATIONS, BUT THEY DON’T DELIVER.

    During the debate, Board incumbents condescendingly told SCA residents to attend SCA’s monthly Finance Committee meetings to see SCA’s monthly financial reports. So, every month 13,000 residents should drive to the Anthem Center and squeeze into a room with 25 chairs to save Management the trouble of posting financial information online.   YES, THIS IS THE RAZOR-SHARP LOGIC THAT’S DECIDING YOUR ASSESSMENTS.

    Management posts monthly financial statements well AFTER a quarter is over. At that point, the information is 60-90 days too old. The very purpose of accounting is to provide timely and insightful information so problems can be quickly identified and corrected. Sixty to ninety days late is unacceptable. In addition, the summary statements are omitted for the last three months of 2023, making the financial reports nearly unreadable.

     

    #7895
    Rana Goodman
    Keymaster

    By Forrest Quinn (former SCA board member & treasurer)

    This is my partial response to Steve Anderson’s post.  His remarks are in black text, my responses are in italics.

    Whether the issue is one dealing with assessments, the restaurant, the rechartering of clubs and committees, etc. this board operates on the belief that by ignoring issues and not dealing with them only create complications and the need to catch up in the future.

    Past Boards did not ignore these issues. I’m not sure how Steve missed it because it was daily news, but the COVID pandemic froze society for over two years.   Is it his advice that the Board should have reopened the restaurant during the pandemic?   Furthermore, he is ignoring the COO’s inaction on these matters. 

    There were too many years of keeping assessments the same or of then have a small increase and again keeping them the same for a few years.  Then we had the smoke and mirrors of having a surplus and refunding it back to the residents as a way to again reduce their assessments.

    This is complete bunk.  There was no smoke and mirrors.  NRS 116 stipulates that HOA assessments must equal expenses.  Steve has been on the Board for nearly three years.  If he felt expenses were missing, why didn’t he say something?

    SCA’s operating surpluses were created by the COVID pandemic, not by Board action.  Furthermore, Steve ignores that NRS 116 and SCA’s CC&Rs require operating surpluses to be returned to homeowners.  Finally, IRS regulations treat unreturned operating surpluses as taxable income.  For example, one year, SCA had a $925,000 surplus.  As Steve suggests, if we had kept the money, SCA’s residents would have had a $277,500 tax bill.  As a fiduciary, it’s the Board’s duty to minimize costs, not increase them by ignoring tax law. 

    Common sense tells you that due to inflation and increases in costs and labor that you should have increases of 2 to 5% a year.

    Common sense also says if you are grossly overpaying for labor, see the COO and CFO salaries, you can cut back salaries and not increase assessments.

    Had past boards done this we would not have needed to carry out the larger increases of the past year.

    Again, past surpluses were primarily caused by COVID and they were returned to residents as a matter of law.

    You may feel that we are wrong in what we have done.  My view is that the Board has made the tough decisions to take fiduciary responsibility to bring us current with where we need to be.  Inaction over the past years has finally caught up with us.

    Again, COVID prevented any “action.”   BTW, our COO has been at SCA for over seven years.  Where are her restaurant startup and operating budgets?  Oh right, she and her CFO never prepared one.   She always sits back until the Board takes the initiative. For example, where are her rewritten club rules and policy manuals?

    SCA adopted this policy within the year after the law changed. Unfortunately, the homeowners were not notified last year in accordance with the law’s notice requirement.

    And something tells me that Steve will make sure the Board does absolutely nothing to hold staff accountable for their failure to keep home owners informed.  It’s a lot easier to blame past Boards. 

     

    #7892
    Rana Goodman
    Keymaster

    Thank you Mary Ellen.  The only problem I see is that, depending on what a home is priced at, what the investment the owner has in the property and then the asking price, as a potential buyer I would try to negotiate the Asset enhancement fee if it was a high priced property and try to make to seller at least split it with me… Your thoughts?

    #7887
    Rana Goodman
    Keymaster

    written by: Steve Anderson and posted at his request:

    (editor’s note: I would like to see the written law that states these increases must be immediate regardless of other raises of fees that we are currently dealing with)

    To better understand the issue of HOA cost and fees, you might find the following Las Vegas Review Journal column informative.

    https://www.reviewjournal.com/homes/homes-columns/barbara-holland/new-state-laws-affect-hoa-fees-and-water-use-2419550/

    The increase of resale fees and costs the was passed at the last board meeting was done for two primary reasons:

    1.     Our existing fees were very low as they had not been changed for at least the past seven years.

    2.     The fees that were passed by the action of the board bring us to being what is comparable in the HOA industry today.  Please also note that these fees are regulated by law and we cannot just set them at any level.

    Yes, the recent fee schedule was a big increase from the past.  Ideally these fees and costs should have been adjusted periodically to reflect current HOA business practices.  If this action had been done in the past the current increase would have been much smaller.  Part of exercising the fiduciary responsibility of the board is to not kick the can down the road and to not deal with issues.

    Whether the issue is one dealing with assessments, the restaurant, the rechartering of clubs and committees, etc. this board operates on the belief that by ignoring issues and not dealing with them only create complications and the need to catch up in the future.  There were too many years of keeping assessments the same or of then have a small increase and again keeping them the same for a few years.

    Then we had the smoke and mirrors of having a surplus and refunding it back to the residents as a way to again reduce their assessments. Common sense tells you that due to inflation and increases in costs and labor that you should have increases of 2 to 5% a year.

    Had past boards done this we would not have needed to carry out the larger increases of the past year. You may feel that we are wrong in what we have done.  My view is that the Board has made the tough decisions to take fiduciary responsibility to bring us current with where we need to be.  Inaction over the past years has finally caught up with us.

    SCA adopted this policy within the year after the law changed. Unfortunately, the homeowners were not notified last year in accordance with the law’s notice requirement. Therefore, the Board re-adopted the document and it is being distributed to the homeowners in accordance with the law.

     

    #7882
    Rana Goodman
    Keymaster

    Mr. Westra and anyone else with the same or similar thoughts/questions on this: The asset enhancement fee is a percentage of the price an owner in SCA sells their home for. It went to different “wants” and needs for replacing things etc. over time. The $700 in fees one would guess cover the document costs but since we now live in a digital worlds, it seems to me these documents could be generated in the computer by plugging in the name of the new owners etc. and printing it out. I still cannot justify in my mind a total of $700.

    The document request is available to all owners on request if you want to learn more about the asset enhancement fee, just ask for it from management.

    I agree with the sound system needing an up-grade, I just don’t agree with purchasing all the ‘wants” or “needs” at the same time. I “wanted” a new fridge, dishwasher and microwave but I didn’t buy them all at once…. I wanted pavers in my driveway and back yard but I chose to get it done when little else was “one my plate.”

    I would add up the major expenditures from the HOA this year and last,  but I’m afraid it would put me in a state of shock, so I’ll end my rebuttal here.  Have a great weekend!

    #7853
    Rana Goodman
    Keymaster

    Robert, Marty, and anyone questioning who and how many candidates to vote for, in my opinion we should be voting for 4, I agree to not voting Linow and Perlstein.

    I don’t believe either of them give a darn about the residents and share too much board business with others. Perlstein has openly, verbally attacked a resident at a board meeting and refused to accept the presidents guidance when he attempted to stop Perlstein’s rant.

    I suggest, a vote each for,

    Three new candidates that apparently are focused on finances are our best bet as a beginning, Please give one vote each to:
    Pamela Williams
    Rick Ernest
    Bruce Stanley

    and Barry Rubinson

    #7838
    Rana Goodman
    Keymaster

    God morning Shirley,

    I will have a talk with Robert. I hate to restrict anyone from posting, which is why we have given him freedom to post often but although I agree with many of his points of view, we will talk with him about limiting his posts.

    Rana

    #7812
    Rana Goodman
    Keymaster

    I am in regular communication with several other communities Robert and hate to let the resident that sent you that note know, but ADAM CLARKSON is now the legal beagle at Sun City Summerlin too , much to the “chagrin” of quite a few residents I hear…..

     

    #7760
    Rana Goodman
    Keymaster

    This is a copy that Sandy, all other board members and myself received from Sun City Summerlin.

    Explain to me why this meeting is believed to be so secretive and nefarious in nature.  I am happy to share the invite with you.  I know nothing more about this event than what is described in the email.  I am happy to share this with anyone, but I would not think it worthy of an eblast either.  If you want to post this I am happy to give you my permission and I will promise to keep notes and write a report of the meeting for your readers.

    My best.

    Steve Anderson

    Subject:

     Sun City Summerlin – Lunch & Learn

    Sun City Summerlin Community Association

    Invites You to an Exclusive Lunch and Learn

    For Board Members and Managers of Similar Sized Communities To Share

    Information and Discuss Items of Mutual Concern

     

    Dear Sun City Anthem Association,

    Sun City Summerlin Community Association, Inc., Board President, Dick Clark invites you to a “Lunch and Learn”.  The goal is for Board members and community managers of similar sized communities to have an opportunity to meet at least four (4) times a year to discuss similar concerns and solutions and provide up-to-date information regarding pending legislation that could affect the day-to-day operation of our associations.  In forming this group, we hope to have a voice with legislators to make sure that new laws being considered will positively impact large associations with many amenities, and the people who live in these associations.  We anticipate that each luncheon meeting will feature speakers who are experts in the field of large community associations, a question-and-answer period and time for you to mingle with and ask questions of Board members from other participating Associations.

    When:         Monday, February 6, 2023

    Time:          11:30 am to 1:30 pm

    Where:        Summit Restaurant – 2215 Thomas W. Ryan Boulevard

    Cost:           Free

    Speakers:    Adam Clarkson, The Clarkson Law Group

    John Leach, Leach Kern Gruchow Anderson Song Law Firm

    Steve Parker, President, First Residential Service

    Mitzi Mills, Executive Director, Sun City Summerlin Community

    Topics:        Harassment, Rogue Board Members, Current Issues and Trends

     

    #7412
    Rana Goodman
    Keymaster

    Bob Goldman, The reason I referred to the “so called” survey in that way is because that is the way the board, at the time, named it… It was denounced by many of the homeowners, who wrote on their reply to the HOA that YES, they would like to have a restaurant, but NOT IF THEY HAD TO PAY to have one. Sadly, it looks like that is what we are getting and paying dearly for it!

    #7399
    Rana Goodman
    Keymaster

    Shirley Otradovec, this is the text written by Mr. Stern of his actual complaint that was filed with the HOA.

    Rana

    #7386
    Rana Goodman
    Keymaster

    A well written editorial Dick, thank you. One thing I found interesting under the topic of “pot calls the kettle black”…. It does not seem so long ago that David Berman wrote on his blog many times blasting you for requesting comments from your readers who were upset with an SCA club president’s post in the Spirit magazine…..

    #7369
    Rana Goodman
    Keymaster

    What puzzles me even more is that once upon a time we had a liquor license and the then BOD when Vic’s was in the space was, (if I have been informed correctly,) “given” the license. If that is true, was it “given”, “sold” could it be that the city attorney has similar questions?

    And are we or are we not having gaming machines in the bar this time around. If so, who is going to sign for the gaming license?

    #7340
    Rana Goodman
    Keymaster

    Sent via email by a resident who prefers her name not be used:

    We have recently been dealing with our own horrific experience with the Horizon Ridge Skilled Nursing and Rehab Center (HR Rehab) and weren’t sure who we should complain to about the place.  I can assure you, there is nothing “skilled” about the nursing at HR Rehab, nor is there anything remotely close to being rehabilitative about this place.  It does look nice from the outside and the lobby furniture is attractive.  That’s about ALL that can be said that is positive about the place.

    Unfortunately, it seems that the health insurance companies have never taken the time to find out what the overall conditions are at any of the places that appear on their “preferred provider” lists.  Perhaps if they had someone on their staff whose job was only to read the reviews posted by their customers, caregivers and bereaved family members, the companies would learn many of the facilities that they pay the big bucks to are filthy, germ-ridden hell holes.

    In our case, my 90-year-old, sight and memory-impaired, mother had replacement knee surgery done by Dr. Tait at St. Rose Hospital on September 12th. Pre-surgery, the doctor had ordered two specialty items for her to be used post-op for at least 30 days—Rechargeable compression cuffs to prevent blood clots, and a wearable ice pack for the knee.

    Three hours after her surgery, we noticed that her knee was being iced with something other than what the doctor had ordered and what we had been told to bring to the hospital when she was admitted.

    After we complained, a nurse reluctantly put the doctor provided ice pack on without the outer cover, once the pack had melted, we never saw it again.  We didn’t know it was missing until after we unpacked her stuff at the HR Rehab facility.  I spoke to floor nurses on various shifts, but no one knew where the pack could be, despite our suggestions that they look in the freezers in OTHER rooms!!  No one offered to order a replacement or reimburse us.  Remember, Nevada gave licenses these people that take care of us…

    Wednesday afternoon mom was settled into the re-hab facility, where she was to receive daily therapy, regular icing of her knee and the wireless compression cuffs put on each night while she slept.

    When we went to see her the next day, she said the bathroom didn’t have any towels and she had to wash the night before using the paper towels in the wall holder!  I went to the nurse’s station to ask for some cloth towels and could barely get any of the staff to look up.  Finally, an aide walked over to a rolling cart marked “Linens” and when she opened it, it was totally empty!  She said she would have to go onto another floor to see if they had any and later came back with only two washcloths.

    Not even 24 hours in the place and I was already having some grave reservations.  But this was one of the places that her insurance covered.  There were a few others on the insurance list, including Canyon Vista Post-Acute, which she had been at a few years ago, and a place that I wouldn’t even bring a dead animal to.  But EVERY one of them on her list of providers had really poor write-ups, primarily complaining about the short-staffing and limited therapy, and the HR Rehab seemed to be the lesser of the evils.

    Four days into her stay, mom said her foot was very cold.  I pulled back the cover and nearly fell over at how bad her leg looked and how swollen her foot and toes were. (see six days photo). I was scared that she was developing a blood clot and went to the nursing desk. No one at the main desk seemed the least bit concerned, nor did they even get off their chairs to take a look, saying they would let the floor nurse know when she was done making her rounds.

    We then learned the staff had not been putting on the compression cuffs since her admission,  the cuffs finally got put on, however mom was seated in a manually-operated recliner so she could watch television the leg rest was up. But the lever was so difficult to operate, that even I couldn’t use it to lower the leg rest.   she couldn’t get out of the chair.  Well, you can guess what happened next.

    One of the nurses said my mom didn’t want to wear the cuffs to bed, and if a patient refuses something, they can’t force them to comply.  I told the nurse that mom was cognitively unable to make her own decisions and we, with Power of attorney in hand, wanted the cuffs used nightly as the doctor had instructed.  My husband started making random visits to see what types of treatments she was getting and found the cuffs weren’t being recharged after being taken off in the mornings.

    It became clear to us that this place really didn’t have any good plans in place for my mom.

    managers” and all the staff “meetings” supposedly being held to discuss her needs.  My mom was allowed to sleep in as late as she wanted (“because she’s old” the nurse told me)

    Her therapy consisted mainly of rotating her ankles while seated and not what the doctor had ordered she do!

    We thought her confusion was seeing the wires on the cuffs while they were recharging.  We again demonstrated and explained that the cuffs were wireless and that she should just get out of bed as usual, get her walker and head into the bathroom.  And if she felt unsteady, she should use the pull cord to ask for assistance. By the end of that week, we knew exactly what she had been talking about.   Apparently, the night shift never bothered to read the instructions for proper use of the compression cuffs. (Or for the lone ice pack that was used only one time and then put into the closet instead of the freezer).

    Now mom is back home at the assisted living facility we had moved her in to this past July.  She’s getting around on the new knee quite well, and amazingly, never asked for any pain medication since the surgery.  Her in-home therapy continues three times a week and is much better than what little she got at HR Rehab.

    After this is the Elder Services Ombudsman the best place to complain about doctors, referrals, and insurance companies, should I just complain to all those you posted on your blog?

     

    #7323
    Rana Goodman
    Keymaster

    Subject: acute care nursing homes

    Rana, I’m sorry for the tragic loss of your dear friend Patsy. My fiancee was in  Traditional Care (now Sandstone) on. S. Rainbow and W. Russell Rd. (a terrible facility) in January of 2022. He passed away on Feb. 10, 2022 in St. Rose Hospital San Marten Campus.

    He did not get good care at the rehab and the doctor there was horrible. It was like a 3rd world country facility, very outdated and depressing. We had Aetna insurance and he deserved better.

    Thank you for your concern.

Viewing 15 posts - 1 through 15 (of 81 total)