Good morning Steve,
I just read your report and once again, thanks your informative comments…especially the cell tower situation.
I. like you, use AT&T, and have my cell service through them.
In addition I have a landline through Cox.
Regarding the AT&T cell service, either traveling down Anthem Pkwy from my home at 2891 Scotts Valley Drive toward Eastern Ave. or even down Eastern Avenue, it is a constant source of dropped calls; so much so, that I avoid making any while traveling that route. I have also experienced this problem when traveling down Eastern Ave and going east just past the series of stop lights once you leave SCA.
Regarding the Cox landline, for some reason, calling from the Canyon Crest area where I reside, in addition to the AT&T cell service, to the other side of SCA (expecially Black Mountain area, and those areas down Sommersworth past Solera to the the Liberty Center), these too are areas that constantly drop calls.
Kudos on confronting the cell carrier to make them aware of this problem that has existed for years.